Pearl's family was so impressed and pleased by the success of The Orchards of East Liverpool's team and thier ability to get thier Mom back home, they put it in writing!
Tiffany Stuff and the team at East Liverpool received this note of praise from a family:
The family of Pearl Lonkert would like to take this opportunity and personally thank the Therapy Department of the Orchards of East Liverpool. February 7, 2013 our mother suffered a stroke. Since then she has been in and out of various rehabilitation facilities in the area.
What we want everyone to know is that the Orchards of East Liverpool therapy team approaches the patient with a unique recovery process. At the Orchards the staff not only works on the physical aspect of recovery but without effort works on the mental aspect as well.
The entire therapy team of the Orchards of East Liverpool truly gave our mother back to us.
You witness the staff cheering the patients on, by taking the time to personally talk to them, and they listen to each patient.
As we witnessed our Mom, and many of the other patients, give it everything they had to get better, you would see gentle smiles from your staff, a loving pat on the back and to us you witness the love in the faces of the staff.
We never had to ask for an appointment to see how our Mom was improving. We were always welcome to be there and to encourage our Mom as well as the many friends we have made.
We can only imagine that there will be no stopping the recoveries of so many patients that will be coming and going.
So to the families reading this making hard decisions about where to place their loved ones, based on our family's experience, we have been given more time with our mother at the age of 93 to bring her back home and build memories.
So to the Orchards Therapy Department, Thank you, Thank you, Thank you. Continue to grow, but stay true to the foundation you have. Keep this unique recovery process, which makes you superior to all the various facilities we have encountered.
The family of Pearl Lonkert
Change is in the air- not only in Northeast Ohio but in the Skilled Nursing industry as well!
Therapy Part B Caps have gone away, RCS-1 has been revised to PDPM, there are challenges and opportunities ahead!